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 ATM Security

Being Safe and Secure at ATMs

ATMs are a fast and easy way to do your banking. ATMs provide a convenient way to withdraw cash, check account balances and transfer funds. We encourage customers to make electronic banking security a priority.

Here are some important tips to make ATM security your business:

  1. Always observe your surroundings before conducting an ATM transaction. Park as close as possible to the terminal if it is a walk-up ATM. Observe the entire area from the safety of your car before getting out. If you see anyone or anything suspicious, leave the area at once.
  2. ATMs should not be obstructed from view or poorly lit. If they are, go to another ATM.
  3. Take a companion along, if possible, when using an ATM, especially at night.
  4. If the ATM is in use, give the person using the terminal the privacy you expect. Allow them to move away from the ATM before you approach the terminal.
  5. Do not linger at the ATM machines - Minimize your time spent at the ATM by having your card out or by having your deposit slip filled out in advance.
  6. Protect your PIN - Do not write your PIN down on paper or on your card. Never enter your PIN into an ATM that does not look genuine, has been modified, has a suspicious device attached or is operating in a suspicious manner.
  7. Stand between the ATM and anyone waiting to use the terminal so that others cannot see your transaction in process.
  8. If anyone follows you after making an ATM transaction, immediately go to a crowded, well-lit area and notify the police.
  9. Do not display your cash. Place it in your wallet or purse as soon as your transaction is completed.
  10. Mark each transaction in your account record, but not while at the ATM. Always save your receipts and do not discard them at the machine.
  11. Compare your records with your bank statements on a monthly basis.
  12. Never lend your ATM card to anyone!
  13. If you lose your ATM or Debit card or if it is stolen, immediately notify First CornerStone Bank at 888-963-3272. Please consult the other disclosures you have received about electronic funds transfers for additional information about what to do if your card is lost or stolen.
  14. If you have a problem with a First CornerStone Bank ATM or facility, please let us know by contacting your local branch or calling 888-963-3272.

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